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Booking Procedure
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You are able to reserve your cottage
by telephone, e-mail or letter. It will be held exclusively
to you for a period of one week, pending receipt of:-
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A completed and signed booking form, together
with a cheque for the deposit (50% of the total
rental).
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The booking will then be confirmed
and made definite by our written acknowledgement of it.
On the understanding that:
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The balance of the tariff is settled
six weeks prior to your arrival. We will send a
reminder. In the event of undue delay in our receiving the
balance we reserve the right to cancel the booking. Our
cancellation terms will apply.
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We reserve the right to refuse any booking
without giving reason until it is confirmed by us.
Note: In the case of reservations made within six weeks
of your stay, or in the case of short stays, the full
tariff will be paid in order to secure the booking.
Cancellation and Change
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In the event of cancellation, we shall
return any monies held by us as far as they are replaced by a
subsequent booking.
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Numbers
will not exceed the cottage's stated
capacity.
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You agree to advise us of any proposed
change to either names or
numbers at least a week prior to arrival.
Arrival and Departure Times
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Arrival. No
earlier than 4pm,
please. At
which time the grounds will open.
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Departure.
Your cottage should be vacated
no later than 10am.
Visitors and Privacy
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Under no circumstances
are outside visitors permitted and it is a condition of your
booking that you grant no access to any person
not named on the booking form.
During Your Stay
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Your cottage and the grounds are to be
treated with care and
respect.
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Cleaning:
We take great pride in ensuring that we
prepare your cottage to the highest possible standard of
cleanliness. However, it is part of the terms of your
let that you clean your cottage after your usage, paying
particular attention, please, to all floors, the kitchen and
its appliances. Cleaning equipment and materials will
be provided. Thank you.
Smoking
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For the sake of all guests we have a strict
no smoking policy throughout the estate.
Pets
Photography
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We are happy for guests to take photographs
as mementos of their stay at Kames but we do ask that
digital images displayed on the world wide web are not
available for open viewing by the general public and are
protected by an access code.
We Will Provide
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All bed linen, towels, tea
towels and an initial supply of hand soap and
lavatory paper.
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Your tariff includes
all heating and electricity.
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